CONTACT US
Our dedicated support team is here to help with any issues or questions you might have.
Frequently Asked Questions
How long does delivery take?
We aim to send out orders within 24 hours, and depending on your delivery choices at checkout, the item should arrive accordingly.
You can check out the delivery times and costs on our delivery information page.
Can I cancel my order?
Can I cancel my order?
For non-personalised items, you can cancel your order up to 5 hours before it's dispatched.
For personalised items, you can cancel your order within 2 hours before it’s dispatched.
If you've chosen next day special delivery, we're sorry, but we can't cancel those orders because of the quick turnaround.
If you want to cancel your order, please contact our customer service.
Can I edit my personalisation?
You can edit your order within 2 hours before it’s dispatched.
If you've chosen next day special delivery, we're sorry, but we can't cancel those orders because of the quick turnaround.
If you want to edit your order, please contact our customer service.